FAQs
The answers to these frequently asked questions offer concise information about your child's health and the operations of our practice. If you wish to discuss any of these topics further, please feel free to give us a call.
Frequently Asked Questions
Do you accept my health insurance?
Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.
Are you accepting new patients?
New Patients Welcome!
We are happy to welcome new patients of all ages—adults and children—to our practice!
To view the list of insurance plans we accept, please visit the Office Info → Insurances section of our website.
Medical Records for New Patients
If you or your child are new to our practice and need a routine/well visit, we kindly request that all prior medical records be sent to our office before scheduling your appointment. Having your records ahead of time allows our providers to:
- Review your medical history thoroughly
- Reduce wait times during your visit
- Assign the appropriate appointment length
- Confirm that your last routine exam was at least one year ago (as required by many insurance plans)
If the full chart cannot be obtained promptly, please have your previous provider fax at least:
- Your most recent routine/well visit summary, and
- Vaccination records (if applicable)
We appreciate your cooperation and look forward to caring for you!
Guidance on Over-the-Counter Medications
Please note that choosing the right over-the-counter (OTC) medication can depend on individual symptoms and circumstances. For assistance in determining what may be appropriate for you or your child, please call our office to speak with one of our nurses.
What days are the office open?
Our office is open Monday through Friday.
Monday 9am-6pm
Tuesday 9am-6pm
Wednesday 9am-6pm
Thursday 9am-6pm
Friday 9am-6pm
Saturday 9am-2pm
How do I make an appointment?
Patients are seen by appointment. We recommend scheduling routine follow up and physical appointments in advance. For patients with an acute illness or medical concern please call the office and we will schedule you for an urgent appointment.
How do we contact the after hours doctor?
If you have an urgent medical condition and are a patient of Edison Pediatrics and Adult Medicine, we are available to help you during the hours that the office is closed. To speak with our staff call our main office number 732-515-5590. Refill of medications and referrals will not get handled after hours.
IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.
How do I obtain a prescription refill?
The ideal time to request refills is during your appointment with your physician. However, if your need a refill between appointments please send a request through the portal. The other option is to call our office during office hours and leave a message on the refill request voicemail. It may take 2 business days for prescription refills to be processed.
I just gave birth. When should I schedule my baby's first doctor visit?
We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.
How often does my child need to be seen in the office?
Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.
When will I receive lab or test results?
You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.
Can I meet my pediatrician before my baby is born?
Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.
